Quality Management

At OPC Industries, all raw materials used to manufacture our products are of the highest quality and represent the forefront in technology, and are purchased from well known companies overseas and locally.

All products are manufactured at OPC Industries' 5000 m(2) purpose built factory within North Sitra Industrial Area with strict quality standards which are tested in accordance with our BS EN ISO 9001:2000 Quality Management Program.

Monitoring quality control and production methods is one way of maintaing our quality assurance system. Our aim is to ensure that our organization is consistent, therefore, we have four main components:

  1. Quality Planning
  2. Quality Control
  3. Quality Assurance
  4. Quality Improvement

We have adopted a number of management principles that are used by our management team to guide our organizations towards improved performance.

Our principles include:

  1. Customer focus - Understand current and future customer needs, meet customer requirements, and try to exceed the expectations of our customers. Objective is to ensure that both the internal and external customers are satisfied.
  2. Leadership - Our employees are fully involved in achieving the organization's quality objective. This way we establish a unity of purpose and direction of it.
  3. Involvement of people - People at all levels of the organization are the essence of OPC Industries. We encourage all employees to completely involve in our operations so we enable their abilities to be used for the benefit of all the organization.
  4. System approach to management - OPC Industries effectiveness and efficiency in achieving its quality objectives are contributed by identifying, understanding, and managing all interrelated processes as a system.
  5. Continual Improvement - Benchmarking and improving overall performance.
  6. Factual approach to decision making - We believe effective decisions are always based on the data analysis and information.
  7. Mutually beneficial supplier relationships - Our relationship with our suppliers extend to our quality objectives, as well as, sustainability efforts and innovative solutions. Our company and her suppliers are interdependent. Our relationship increases the ability of both to add value.